Luis Peluffo

Pura Network is an online multivendor marketplace that connects businesses and entrepreneurs in Costa Rica. Currently, in its MVP stage, Pura Network has 40 vendors on board and is preparing for its first high season in three months. Our platform brings together vendors, customers, and partners to create a network focused on economic growth and community development. As we prepare to scale and expand our impact, we are actively searching for seed investments to support our growth. Our Mission: Pura Network aims to support entrepreneurs, especially women, by providing tools, resources, and connections to help them succeed. We believe that supporting small and medium-sized enterprises (SMEs) contributes to economic growth, job creation, and improved quality of life in Costa Rica. What We Offer: - Marketplace: Our platform enables vendors to display and sell their products and services to a wide audience. - Affiliate Referrals: We offer an affiliate referral program, allowing community members to earn by promoting local businesses. This initiative helps reduce spending on ads and payments to large companies outside Costa Rica, keeping more money within the local economy. - Connections: We link vendors, customers, and businesses to foster collaboration and mutual success. - Knowledge Sharing: Pura Network provides educational resources, mentorship, and support to help entrepreneurs manage and grow their businesses. - Economic Contribution: We focus on local businesses and women entrepreneurs to support economic empowerment and sustainable development. Why Pura Network? Pura Network is a platform where businesses can work together to achieve growth and success. Our network benefits vendors, customers, and the broader community by promoting collaboration and economic progress. Whether you are an entrepreneur looking to expand your business, a customer interested in local products, or an investor focused on positive impact, Pura Network is your partner in building a prosperous future. Join us in our mission to support businesses and communities in Costa Rica. Through collaboration, we can create a network that drives economic growth and improves lives.

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The Development of the Call Center Industry in Pereira, Risaralda COLOMBIA PART 3 Future Projections and Growth Potential Expansion into High-Value-Added Services: Pereira has the opportunity to develop not only customer service call centers but also high-value-added contact centers that offer services like data analysis, consulting, and specialized support in sectors such as healthcare, finance, and technology. Investment in Ongoing Training: Strengthening educational and training programs in emerging technologies and advanced customer service will be crucial. Creating partnerships between universities, companies, and the government to offer specialized training courses will allow greater adaptation to industry demands. Expansion into New International Markets: With a growing bilingual workforce, Pereira has the potential to expand into other English, French, and Portuguese-speaking markets. This would broaden market opportunities and increase demand for these services. Infrastructure for Remote Work: Remote work in call centers is an increasing trend and offers flexibility for employees. Pereira can leverage this trend by offering remote positions, which could help increase talent retention and reduce infrastructure costs. Conclusion The call center industry in Pereira is well-positioned to continue its growth, thanks to its strategic location, human talent, and competitive costs. However, it is essential to address challenges related to talent retention and the adoption of new technologies. If Pereira continues to prioritize innovation, training, and business support, the city has the potential to become a center of excellence in contact center services both nationally and internationally.

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